Effective Date: July 2025
Last Updated: 09/07/2025
At the Celebrating India Film Festival (CIFF), we value the trust and enthusiasm of filmmakers, attendees, and supporters who contribute to the success of our event. To maintain clarity and fairness, the following refund policy applies:
1. Submission Fees
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All film submission fees paid via FilmFreeway or any other authorized platform are non-refundable.
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This applies to all submission categories and deadlines, including early bird, regular, late, and extended deadlines.
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Fees are charged for the administrative process of reviewing and evaluating entries and are not dependent on selection status.
2. Duplicate Payments
If a duplicate payment has been made due to technical error or transaction failure, please contact us within 7 days of the payment. Upon verification, a full refund of the duplicate amount will be processed.
3. Event Registration or Passes
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In the case of paid attendee registrations or festival passes (if applicable), refund requests will be reviewed on a case-by-case basis.
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Requests must be submitted in writing to info@celebratingindiaff.com at least 14 days prior to the festival start date.
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Refunds will not be issued for no-shows, late cancellations, or event schedule changes beyond our control.
4. Festival Cancellation or Postponement
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If CIFF 2025 is cancelled due to unforeseen circumstances (such as natural disasters, government restrictions, or force majeure), we may offer full or partial refunds, or transfer fees to a future edition of the festival.
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In case of postponement, submitted entries will automatically be considered for the rescheduled event, and no refund will be issued.
5. How to Request a Refund
To request a refund (where applicable), please email us at info@celebratingindiaff.com with the following details:
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Full name
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Email address used during submission/registration
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Transaction ID or payment receipt
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Reason for refund request
All refund requests will be processed within 7–10 business days of approval.
6. Discretion of the Festival
CIFF reserves the right to deny refund requests that do not meet the conditions stated above. The decision of the festival management regarding all refund-related matters shall be final and binding.
7. Contact Information
For refund inquiries or support, please contact:
📧 info@celebratingindiaff.com
📞 +91 97177 87707
🌐 www.celebratingindiaff.com